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Privacy Policy

How DGM Events LLC collects, uses, and protects your personal information.

DGM Events LLC · Last Updated: January 1, 2025 · Effective Date: January 1, 2025
Questions? Contact us at privacy@dgmevents.com or (305) 456-7890.

1. Introduction

DGM Events LLC ("DGM Events," "we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dgmevents.com or use our services.

DGM Events LLC provides two categories of services: (1) AI training, consulting, and implementation services for event companies and other businesses ("AI Training Services"), and (2) wedding and event production services in South Florida ("Event Production Services"). This Privacy Policy covers both.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly:

  • Contact information (name, email address, phone number)
  • Event details (wedding date, venue, guest count, budget range)
  • Service preferences and vision descriptions submitted through inquiry forms
  • Payment information processed through our secure third-party payment processors
  • Communications you send us via email, phone, or contact forms
  • Business information submitted for AI Training program applications and consultations

Information Collected Automatically:

  • IP address, browser type, and operating system
  • Pages visited, time spent, and links clicked on our website
  • Referring website or source that led you to our site
  • Device information including screen size and device type
  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and confirm date availability
  • Provide quotes, proposals, and production consultations
  • Fulfill contracted services (wedding production, AI solutions)
  • Process payments and send receipts and confirmations
  • Communicate about your event — timelines, planning, logistics
  • Send marketing communications you have opted into (you may opt out at any time)
  • Improve our website, services, and client experience
  • Comply with legal obligations and enforce our agreements
  • Analyze website traffic and usage patterns to improve performance

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist us with website hosting, payment processing, email communications, CRM tools, and analytics. These providers are contractually required to keep your information confidential and use it only to perform services for us.
  • Wedding Vendors and Venues: With your knowledge and consent, we may share relevant event details with your venue, wedding planner, or other vendors for coordination purposes.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For clients who have contracted our services, we retain event records for a minimum of five (5) years for business and legal purposes. Marketing contact information is retained until you opt out or request deletion.

6. Data Security

We implement commercially reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and secure data storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You provide information at your own risk.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics. Types of cookies we use include:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics). This data is aggregated and anonymized.
  • Marketing Cookies: Used to deliver relevant advertising and track campaign performance (e.g., Meta Pixel, Google Ads). These are only active if you have consented.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For Google Analytics opt-out, visit tools.google.com/dlpage/gaoptout.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.
  • Data Portability: Request your data in a portable, machine-readable format where technically feasible.

To exercise any of these rights, contact us at privacy@dgmevents.com. We will respond within 30 days.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under the CCPA.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or review sites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any information.

11. AI Training Services — Additional Privacy Considerations

If you engage DGM Events for AI Training, consulting, or implementation services, additional data handling applies:

  • Business data you provide for AI model training is used exclusively to build and operate your AI systems. It is not used to train models for other clients.
  • Where local AI models are deployed on your hardware, your data does not leave your premises.
  • We maintain strict confidentiality for all proprietary business information shared during consultations and implementations.
  • Data handling practices for AI systems are governed by your signed service agreement.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: